Category Archives: Member Services

Don’t fence us out

Texans love their land, and a locked gate is every property owner’s right. But locked gates can impede Bluebonnet’s crews and contractors from restoring power during outages, trimming vegetation near power lines and performing important inspections and maintenance. We respect … Continue reading

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Fraud attempts target Bluebonnet’s and Pedernales’ members and Austin Energy’s customers

Last month we became aware of people falsely claiming to be Bluebonnet employees or contractors attempting to trick our members into paying supposedly late electric bills with prepaid money cards. The scam targeted Spanish-speaking members with residential and commercial accounts … Continue reading

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Bluebonnet members beware of recent fraud attempts

Bluebonnet members have recently been targeted by people falsely claiming to be co-op employees or contractors attempting to trick them into making payments for supposedly delinquent accounts by using prepaid money cards, such as MoneyPak cards that can be bought … Continue reading

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Co-op’s capital credits mean money back to you

Next month’s bill will offer a good example of the benefits of being an electric cooperative member, rather than just a customer. When you get your electric bill next month, look for the words “Capital Credits” and you’ll see a credit … Continue reading

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